AI Driven Collections (AIDC)

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A holistic AI driven Collections platform encompassing “Shift-Left” strategy to drive increased collections efficiency, reduce defaults and improve cash flows. A modular platform with 10 distinct modules covering Omni-Channel Collection till Repossession.

10 critical integrated capabilities needed to drive positive sustainable business results

Field Collector Application

One stop solution for field collectors to improve collections efficiency, comply with itinerary & manage repossession.

Intelligent Dashboard

A single interface to monitor both digital & field collections; manage approval workflows within one platform.

GPT AI enabled dynamic reports and search options.

Repossession

For repossession agencies, yard staff to enable end to end workflow management including approvals and facilitating the resale process.

Legal

Automated tracking of legal actions and proceedings and centralised communication hub for legal interactions.

Incentives

Customizable incentive plans aligned with organizational goals with recognition features for outstanding performance, fostering a positive work environment and motivation.

Agency

Unified omnichannel module for managing and collaborating with collection agencies, integrated with task management tools for efficient workflow coordination.

Dynamic Allocation Engine

One stop solution for field collectors to improve collections efficiency, comply with itinerary & manage repossession.

Embedded Communications Engine

One stop solution for field collectors to improve collections efficiency, comply with itinerary & manage repossession.

TeleCaller

Holistic TeleCaller module with allocation based on channel propensity with automated Promise To Pay (PTP) recording.

Self Service Portal

To facilitate active user administration, master data management, and configurability.